Thank you for visiting and shopping at Gypsum Ceiling Supplies Ltd www.gypsumceilingkenya.co.ke . Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
- All orders are processed within 24 hours. Orders are also transported or delivered on weekends or holidays except Sunday.
- If we are experiencing a high volume of orders, delivery may be delayed by a few days outside Nairobi. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via phone call, WhatsApp, SMS or Email.
Shipping rates & delivery estimates
- For orders exceeding Ksh200, 000, delivery will be free within Nairobi Metropolitan.
- For orders bellow Ksh200, 000, delivery cost within Nairobi Metropolitan will not exceed Ksh4, 000
- Overnight delivery is only available for orders transported to Western Kenya and Mombasa Kenya
- Delivery delays can occasionally occur.
- Gypsum Ceiling Supplies is not liable for any products damaged or lost during delivery except deliveries done by our branded trucks. If you received your order damaged, please liaise with the delivery carrier to file a claim
- Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
International Shipping Policy
- We currently do not ship outside Kenya. International customers make there own delivery arrangements.
- For orders within the East African Community, we can arrange transport at the expense of the customer
For more queries regarding transport, Please contact us or call 0703200300