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At Gypsum Ceiling Supplies Ltd, we put our customer at the heart of everything we do. Our customer relation doesn’t just stop at products and system solutions. Excellent customer service is paramount. We monitor overall performance every year in an annual customer satisfaction survey. The results of this customer feedback determine our targets for the following year. Our research, through the Leadership Factor, currently shows our customers rate us as being in the top 10% of all firms surveyed for customer satisfaction in Kenya. However we will continue to listen to our customers to ensure we maintain and improve on all aspects of our customer service.